We are looking for the right person to join our team at Crossways. It Takes A City’s winter emergency accommodation provision for rough sleepers.  

The Volunteer Coordinator/Projects Worker will work 40 hours per week. Core hours are 10am – 6pm Monday to Friday. Weekend working may be required on rare occasions. The contract will initially be from October 2025 to March 2026.  

Key duties include:  

  • Create volunteer rotas, send out reminders of upcoming shifts, and send out notices to volunteer base when cancelled shifts need to be filled.
  • Update volunteer cooks with kitchen stock in readiness for their meal preparation
  • Directing housekeeping volunteers to complete cleaning tasks and sorting of donations.
  • Assist with housekeeping tasks.  These typically include laundry, cleaning of communal areas, preparation of rooms for new guests, and sorting of donations
  • Provide a range of support to those accommodated at the Crossways Winter Provision, working alongside the Asst Support Services Manager to identify suitable move-on options
  • Facilitate visits to Crossways by specialist support agencies and social activity groups and volunteers
  • Booking in new guests and responding to queries from Cambridge City Council regarding housing benefit claims.

“‘I don’t know what I would do without all the support you have provided. I feel so lucky to have been able to start my journey at Crossways’ ”

Full Job Description available here. Read report on last year at Crossways here.

Applicants should submit their current CV, accompanied by a covering letter (no more than two pages long) explaining their suitability for the role and why they are interested in working within the homelessness sector to info@itac.org.uk.

Please note: this role could be a 50% job share, so expressions of interest are invited with a clear summary of the hours that you could work.

The closing date for applications is 10am on Tuesday 26th August, with interviews taking place on Thursday 28th August.

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