We are looking for the right person to join our team at Crossways. It Takes A City’s winter emergency accommodation provision for rough sleepers.
The Volunteer Coordinator/Projects Worker will work 40 hours per week. Core hours are 10am – 6pm Monday to Friday. Weekend working may be required on rare occasions. The contract will initially be from October 2025 to March 2026.
Key duties include:
- Create volunteer rotas, send out reminders of upcoming shifts, and send out notices to volunteer base when cancelled shifts need to be filled.
- Update volunteer cooks with kitchen stock in readiness for their meal preparation
- Directing housekeeping volunteers to complete cleaning tasks and sorting of donations.
- Assist with housekeeping tasks. These typically include laundry, cleaning of communal areas, preparation of rooms for new guests, and sorting of donations
- Provide a range of support to those accommodated at the Crossways Winter Provision, working alongside the Asst Support Services Manager to identify suitable move-on options
- Facilitate visits to Crossways by specialist support agencies and social activity groups and volunteers
- Booking in new guests and responding to queries from Cambridge City Council regarding housing benefit claims.
Full Job Description available here. Read report on last year at Crossways here.
Applicants should submit their current CV, accompanied by a covering letter (no more than two pages long) explaining their suitability for the role and why they are interested in working within the homelessness sector to info@itac.org.uk.
Please note: this role could be a 50% job share, so expressions of interest are invited with a clear summary of the hours that you could work.
The closing date for applications is 10am on Tuesday 26th August, with interviews taking place on Thursday 28th August.


